There is a website for practice managers http://www.practicemanagement.org.uk/home and a free training DVD on improving the patient experience is available to practice managers
The NHS Alliance has
published a report - the
Nuts and Bolts of Practice Management -
outlining the core skills and knowledge required by Practice
Managers to successfully run the surgery. It contains sections
on the basic principles of business; re-shaping services through
initiatives (such as Practice Based Commissioning); and working
with patients. It was written by Practice Managers and copies can
be downloaded from the Alliance website or obtained from admin@nhsalliance.org (a
fee of £10 will be charged to non-Alliance members).
A Practice Managers Network
has also been established by the Alliance, to help influence
policy and procedure in the NHS by working with the DH and
Government. For further information, contact w.evans@nhsalliance.org.
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December 21, 2011 8:49 PM